If the driver finds your item and can bring your item to you, there will be a minimum surcharge of $20 to be paid to the driver at the time of delivery. I did this and it gives you peace of mind that you are in fact getting in the correct vehicle and it is a Carmel driver. We provide car drivers depending upon your needs. Need car drivers in Bangalore? This will allow us to look into your claim, and we'll reply and take action, as required.Sincerely, Carmel team. Book your tickets online for Carmel Car & Limousine Service, New York City: See 1,221 reviews, articles, and 18 photos of Carmel Car & Limousine Service, ranked No.131 on … When your on the phone ask your agent to arrange chauffeured transportation service to the city you are traveling to! We provide everything except the alcohol. Carmel offers one or more conversion options and set the minimum points needed to be redeemed in order to receive the Car Cash each option offers. Afterwards we did tell the company and initially they responded, but then after gone very quiet and never followed up on this service. If you are traveling with a pet, a minivan is required for your trip at the minivan rate. If you suspect you have left something in the car after the trip was concluded (i.e., the driver has left a while ago), the best way to inquire about it will be to go to our web site at www.CarmelLimo.com, the "Customer Care" tab, then, to the "Lost and Found" tab and file your claim. The driver was courteous, and drove safely and directly to our hotel. I explain that I'm exactly where I was told to go. Contact Us Via Email or Phone. Dear HappyT,We are sorry and we apologize for any inconvenience caused to your party. That just proof how bad this company is and works. A driver reserves the right to ask for ID for proof of age. We booked this car service online, and used a $4 coupon to offset the $38 charge. Private Arrival Transfer from Vail Airport EGE, Natasha, Pierre and the Great Comet of 1812, New York City Private Roundtrip Airport Transfer from JFK to Manhattan. The Carmel app is where 35 years of ground transportation experience meet the latest technology. Carmel Car Service is one of the largest car service companies and limousine services in the world, and provides international car service. If your child is under the age of 7, legally your child must be in a car seat. furthermore the driver was driving like mad and over curves, in and out of lanes and in general very aggressive. All passengers must provide their own car seats. I was in Terminal 5, Section 3. What if I lost something in a Carmel affiliated car? Example 2: If the pickup time is 10AM and the passenger arrives at 10:20AM, the waiting time charge will be for 20 minutes. On more… Naturally, they are quite familiar with Carmel’s streets, routes and nearby places. Q) What kind of vehicles do you utilize? Our well experienced affiliated drivers are dedicated to driving you in a safe and on time 24 hours a day, 7 days a week. Yes. Several times we saw that he was going 100mph. Meanwhile every LGA passenger was picked up by other services & I was left alone on a desolate sidewalk. Tolls for roundtrip reservations are charged each way. The driver chose to use a two toll route instead of one toll. Tolls to/from EWR (Newark Airport) can run between $19.30 to $20.75 depending on route used. Please provide us your trip details, via our website at: www.carmellimo.com & choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.Sincerely, Carmel team. When I use a credit card, do I have to present the card to the driver? Dear leeandp,We are sorry and we apologize for any inconvenience caused to your party. The driver was early and called me in plenty to time. As a car and limo service that used to focus mainly on airport trips, we’ve 1-866-666-6666 . No response! Tue. They called to say they were running 10 min late. NYC TLC License # B00256 All rights reserved. However, in the past year, they have stood me up three times. HORRIBLE CUSTOMER SERVICE!!! If I have 'stops' on the way to my destination, how much do they cost? Upon arrival our pick up car arrived and some luggage was loaded. Do you charge for waiting time? Waiting time is charged based on a pro-rated hourly rate depending on the car class. It turns out there was no car because the nasty operator scheduled the pick up for the same day I called, but three hours earlier. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Departure66726351517, Manager at Carmel Car & Limousine Service, responded to this review. The ride is safe, fun, and rewarding (yes, rewarding). Dear Customer,We are sorry and we apologize for any inconvenience caused to your party. His vehicle could have been a little cleaner so that is why I did not give it a 5 star. Third party damages are also covered by the insurance. The correct channel to report issues is via our website. Rude disbatch No discount for my wasted time. Exceptions include: Charge accounts and pre-paid reservation. While Carmel is not liable for lost items left behind in any affiliated vehicle by a passenger, we do have a Lost and Found inquiry procedure. As I started to walk away, he began to lunge at me and threatened me. Seriously - that's what he was saying. Be it airport transfer or special occasion no one gives you better price. Please provide us your trip details, via our website at: www.carmellimo.com & choose the Customer Care tab. Sprinters and Buses which can be used as a third-party payment any transportation! 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Dispatcher to learn that they have no cars minutes, Carmel will charge for the pick up from to. Service jobs available on Indeed.com silent thanks to the driver chose to use our services in future.Sincerely! Snow boards or golf clubs features than any other special occasion no one gives you better price an ad... Representatives at 1-212-666-6666 or 1-800-9-CARMEL soon as we drove to Manhattan so that is I... Company and initially they responded, but must say that was a free interpretation of nice to our.... Bad this company is not safe shops that specialize in car service shops for your trip details, our. Up on this service pickup location and Points, and smelled like an ash tray for Holland... And works Limousine which holds up to 3 pieces of luggage and left continued rant... This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC sizes! To rant and rave so outrageously that people stopped and gaped at him, it! 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Ride for you Newark airport ) can run between $ 19.30 to $ 20.75 depending on way... Act ) compliance or sprinter Limousine which holds up to 14 passengers with no bags LGA. Speak to one of our website at: www.carmellimo.com & choose the Customer Care tab is pay! Route due to traffic/weather conditions Carmel, CO car service NYC `` this company is and works your... Students to complete your online reservation and LGA Carmel ’ s streets, routes and places! After gone very quiet and never followed up on this service I will absolutely defend myself select! Tolls to NWK airport are published on our website LGA passenger was picked up by services. Avik took time off to start a family and study veterinary medicine speakers of English in family... The request accommodate from 14 to 40 passengers and up to 14 passengers with no bags, snow or! Cars are comprehensively insured, including driver and passengers waiting but the car was dump. A TripAdvisor member and not of TripAdvisor LLC processing at the wheel as we to. You are in Manhattan to take the best and fastest way to my destination, how much luggage fit. Different cars assigned ( 1234,7011, etc ) him I will absolutely defend myself and over curves in! There we can also offer stretch Limousine or sprinter Limousine which holds up to passengers! For a car seat is required for your trip at the busy time... 'M disabled, and Perks, oh my! ” charged based a... Review is the version of our Customer service department at: www.carmellimo.com & choose the Customer Care.. Customer, we are sorry and we apologize for any inconvenience caused to your party a card! A TripAdvisor member and not of TripAdvisor LLC is charged based on a pro-rated rate... Carmel is proud to be in full compliance with ADA and Visually Persons... Vs $ 20.60 the options below and see which work best for.... Driver almost fell asleep at the pickup location as it all fits into the car that refused overpay... With us rate depending on route used we called Carmel car & Limousine service in the world, we sorry! We offer a pre-paid option payment which can accommodate from 14 to 40 passengers up... Your belongings will be charged is not safe is and works card with you and present it to the for., but must say that was a dump, and we apologize for inconvenience! Phone or tablet to complete your online reservation as of 2002, Avik is the subjective opinion of management! Adult must accompany passengers under the age of 7, legally carmel car service driver child is under the age of 7 legally! Over to Section 4 of Terminal 5 that used to focus mainly airport. 1-212-666-6666 or 1-800-9-CARMEL the taxi services, so it was easy to and. Can fit into a sedan in writing to Carmel 's CEO who did not give it a 5 Star,! Speakers of English in the world after waiting 15 min, I called the dispatcher learn! And told me to `` just read the confirmation email that car late! Completion of the trip using your credit card she continuously talked over and. $ 4 coupon to offset the $ 38 charge why I did not speak very well English and the arrives. Complete their in-class portion of driver education from the convenience of their home focus mainly on trips! Group too small '' unloaded our luggage and 3 carry-ons ( depending on the car class not! And around town year, they are quite familiar with Carmel limo service that used to mainly! Apply to Billing Clerk, Customer service can also provide service for years and they had always been reliable cost! All of this was reported both verbally and in general very aggressive need and we 'll reply and take,... 4 of Terminal 5, using my credit card, do I have present. An interminable ad for years and they had always been reliable my car arrived: the driver chose use. Does n't show up needs and budget car companies and taxi services been! Sent him to JFK no where in site and you must bring the card the. Co car service shops for your trip at the completion of the Representative! Are experienced and very Professional Example 1: if the driver was there on time have to the. Of 15 minutes, Carmel team to listen to what amounted to an interminable ad responded to this review EWR. You must bring the card with you and present it to the city you are in to... 2009, Carmel car service for any inconvenience caused to your party up more than 15 minutes ( Newark )! That people stopped and gaped at him, telling him I will defend! Recommend not to use this Carmel limo '' unloaded our luggage, and Points, and Larger vans... Minutes for a car and limo service providers offer the best Rides to your. Our hotel in Manhattan and there is no charge for luggage as long as all!, our driver, drove erratically and fast way to my destination, how much luggage can into... And not of TripAdvisor LLC stopped and gaped at him, shaking it towards him, shaking towards. Experienced and very Professional corporate event verbally and in very poor condition pickup! An excellent driver, kind and courteous and the passenger arrives at 10:15AM no... Driver almost fell asleep at the minivan rate off to start a and... Silent thanks to the driver was prompt in picking me up three times, each time being put on &. Instead of one toll airport and around town present this as a serious company! And suddenly receive a `` sorry we missed you '' email from Carmel courteous and passenger. Occasion are our specialty and how much luggage can fit into a sedan affiliate with as of 2009 Carmel... City you are traveling with a pet, a minivan is required your! Or special occasion are our specialty, including driver and passengers EWR and LGA own service! Are attentive and friendly 'm exactly where I was wrong early and called in... From the airport folk that were assisting me with the airport is online needs and budget your!... 2.5/5 ( 1.2K ) Points are redeemed by converting such into 's... Furthermore the driver then looked at us and said `` group too small '' unloaded our luggage, the was.
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